Shipping Policy

Thank you for shopping at SALT effect. We appreciate your business and the trust you place in us. Below is our shipping policy, which applies to all products sold and shipped.

Production and Fulfillment

All of our products are unique and produced on demand through our trusted print-on-demand production partners. This means that your order is created specifically for you as soon as you place it. Our partners are responsible for the quality production and shipping of your order.

Processing Time

Orders are typically processed within 2-7 business days. Please note that this processing time is in addition to the shipping times listed below. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Addresses

The shipping address must be exclusively in Latin characters. We do not provide address validation services, so it is your responsibility to provide an accurate shipping address.

Delivery to a PO Box

PO box addresses are not supported by expedited delivery. If you submit an order with expedited delivery and enters a PO box address, it will be shipped via standard shipping.

The correct address formatting guidelines should be followed when a shipment is directed to a PO box:

  • First name: John (matching the name on the box)
  • Last name: Smith (matching the name on the box)
  • Address 1: PO Box 1776
  • Zip code: 28034
  • City: Dallas
  • Country: United States

We understand that some of our customers prefer to have their orders shipped to a PO Box. While we do accommodate shipping to PO Boxes, it’s important to be aware that deliveries to these addresses might encounter delays or issues, even when the address guidelines are carefully followed.

By choosing to have your order shipped to a PO Box, please understand that the delivery guarantee may be less reliable compared to standard door delivery. We strive to ensure every order arrives on time and in perfect condition, but please note that if the address guidelines aren’t followed, or if order tracking confirms successful delivery to your PO Box, our ability to offer compensation for any delivery issues is limited.

We recommend considering these factors when selecting your delivery address to ensure the best possible shopping and shipping experience with us.

Shipping Rates & Delivery Estimates

Standard shipping is always free, ensuring your order arrives without any extra charge. If you need your items sooner, expedited shipping options are available for an additional fee.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

SALT effect and our production partners take great care in ensuring your products are made and shipped with the highest quality. However, we are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship internationally.

Refund & Return Policy

Our Refund & Return Policy provides detailed information about options and procedures for replacing or refunding your order.